SIXT Autovermietung - Meet & Greet - Bern

Elizaveta B.

Zum zweite Mal dasselbe Problem.
Das Auto ist zeitig abgegeben. Am Abend kommt das E-Mail dass die Rückgabe verspätet ist.
Niemand kontrolliert die Rückgaben.
Macht immer Fotos und Videos als Beweise, weil statt nachzuschauen, Sixt Mitarbeiter bitten Kunden die Beweise per E-Mail zu schicken.

Gaetano

Von der Anmietung bis zur Rückgabe hat alles reibungslos funktioniert. Der Preis war fair, und das Fahrzeug in einwandfreiem Zustand.

Vielen Dank für den tollen Service – gerne wieder!

Yesika K.

Recibimos el vehículo en Zúrich con entrega en Berna, en donde no hay oficinas y nadie que lo recibiera, solamente hay un letrero que dice que dejes las llaves en un cajón color naranja, sin más información, dejándose a la hora y día indicados, sin embargo después de las 10 de la noche recibimos un correo en el que dice que la fecha de entrega había vencido, cuando no es así. Intentamos llamar al número que viene en el letrero sin recibir respuesta.

Dean

Meet and greet service at train station . Was supposed to be 8 am pick up but no one showed up till 9.15 and by the time everyone waiting there were sorted we did not get our car till 10.30 . Called the help line and was told there had been a car accident which we were later told this is not true. Was also told we would receive a discount but have not received any phone call or reply to our complaint. Very poor service SIXT.
Never again !

Anastasia W.

Worst experience ever. There is no Sixt office in the location. I rented a car in Geneva one way drop off in Bern. Employee told me someone would meet me there. I drove around in circles looking for the office location. As a customer, meet and greet implies I have to meet someone. I don’t understand Sixt’s internal jargon.

Eventually I parked and called customer service. I was routed to a call Center in Germany, I am paying international roaming fees. I spoke to 3 different agents who eventually were unable to help me.

At the point of giving up I started asking people at the train station and eventually someone at enterprise was able to help me. After 45 mins and $100 in phone charges I finally able to park the car.

Here’s what I don’t understand, HOW does an EMPLOYEE not know there is no office? Why are the employees telling me I need to meet someone that doesn’t exist?

I will never rent from Sixt again.

David S.

Mobilnya bagus, proses cepat, karyawannya baik, tempat ambilnya dan pengembalian mobil mudah.

Paulo S.

Super! Expérience

Silvia B.